Call Handling

Send callers to the right place the first time.

Create your own customized rules to route incoming calls to their desired location.

Voicemail Menus/Auto-Attendant

Automatically route calls to the extension or department callers want to reach with menus and an automated receptionist. Professional and efficient.

Voicemail Dial-by-Name Directory

Ask callers to enter (via keypad) the first or last name of the person they’re seeking. Callers can find their own way to employees in your company directory.

A boatload of features with every user extension.
Voicemail Forwarding

Easily forward all calls to your cell phone, home phone or practically anything that rings. Your extension can go with you everywhere, but only if you want it to.

Voicemail Call Transfer

An in-call feature that allows you to transfer any call from your phone to another number or extension on the same Globalvoicedirect.com account.

Voicemail Dial by Extension

Since every employee has his or her own extension (for free), callers can just enter the extension of the person they want to speak with and they’re connected instantly.

Voicemail Call Blocking

Block incoming calls from unwanted callers, unknown numbers or certain area codes. Your phone won’t even ring. Also block outgoing calls to international numbers and Directory Assistance (411).

Set it and forget it.

Set your phone to route calls exactly how you want. It’s the ultimate traffic cop. And it never takes a day off.

1-800-Awesome
Custom Local Numbers Scheduling

Route incoming calls to different numbers, extensions, greetings, menus and more, based on the day and time a call is received.

Custom Toll Free Numbers Find-Me Follow-Me

Direct calls to a single or multiple phone numbers and have them ring all at once or one after the other.

Give your customers something worth listening to

Run your own mini call center..

Put a plan in place to efficiently manage all of your incoming calls. Show customers you’ve got your act together. So smart. So easy.

Professional Recordings Queues

Route incoming calls to any individual or group of employees. Ideal for customer service, sales departments, help desks and appointments. Say goodbye to the busy signal!

Premium Hold Music Custom Hold Message

Create your own music track or custom recording detailing info about your business; new products, special offers and more.

Premium Hold Music Call Voice Tagging

Specify an audio message—a voice tag like “Sales” or “Support”—to identify callers based on the number or the extension they dialed.

Looking for a specific feature? See them all ➞.

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We're here to help.

Give us a call at 1877-308-5803

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